| 000 | 00795nam a22002297a 4500 | ||
|---|---|---|---|
| 008 | 160629b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9789332534452 (pbk.) | ||
| 082 |
_a658.4013 _bBES/T |
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| 100 |
_aBesterfield, Dale H.....[et. al.] _9782 |
||
| 245 |
_aTotal quality management / _cby Besterfield, Dale H.....[et. al.] |
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| 250 | _a4th ed. | ||
| 260 |
_aNew Delhi : _bPearson Education, _c©2015. |
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| 300 |
_axxi, 596 p. : _billu. ; _c24 cm. |
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| 500 | _aIncludes bibliographical references and index. | ||
| 650 |
_aTotal quality management. _9408 |
||
| 700 |
_aBesterfield-Michna, Carol. _9783 |
||
| 700 |
_aBesterfield-Sacre, Mary. _9784 |
||
| 700 |
_aBesterfield Glen H. _9785 |
||
| 700 |
_aUrdhwareshe, Hemant. _9786 |
||
| 700 |
_aUrdhwareshe, Rashmi. _9787 |
||
| 942 |
_2ddc _cTB _03 |
||
| 999 |
_c7920 _d7920 |
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