000 | 00589nam a22001817a 4500 | ||
---|---|---|---|
008 | 160527b xxu||||| |||| 00| 0 eng d | ||
020 | _a978-0750657402 (pbk.) | ||
020 | _a0750657405 (pbk.) | ||
082 |
_a658.401 _bOAK/T |
||
100 |
_aOakland, John S. _9407 |
||
245 |
_aTQM : _bText with Cases / _cby John S. Oakland |
||
250 | _a3rd ed. | ||
260 |
_aOxford ; Burlington, MA : _bButterworth-Heinemann, _c2003. |
||
300 |
_ax, 483 p. : _billu. ; _c25 cm. |
||
500 | _aIncludes bibliographical references and index. | ||
650 |
_aTotal quality management. _9408 |
||
942 |
_2ddc _cTB |
||
999 |
_c7822 _d7822 |